Privacy Policy

65 Plus Travel Insurance is operated by Astrenska Limited, a company registered in England & Wales under company number 3924813. Astrenska Ltd understands and respects its customers' desire for privacy and extends that courtesy to all visitors to the website. To this end Astrenska Ltd would like you to know how we use any personal information you entrust to us and to ensure you that we are committed to protecting the privacy of our customers.

In this Privacy Policy statement the terms (i) “we”, “us”, “our” and “ours” means Astrenska Ltd, which includes both subsidiaries, divisions, branches, affiliates or companies under the control of Astrenska Ltd, and (ii) “you”, “your” and “yours” means any user of the website.

In order to use the travel insurance quote and purchase facility featured on our website we ask you to provide certain relevant personal information such as your name, email address and telephone number. Our web server does not automatically recognise any information regarding the domain or email address of any user of our website.

Any information we collect is:

In the course of normal business operations we will share information about you with third parties involved in providing insurance coverage for non-commercial purposes and strictly in connection with any product you have purchased from us on the website. These third parties may include insurance underwriters, emergency assistance providers, third party claims adjusters, fraud detection services and insurance regulatory authorities. We do not sell personal information to third parties.

Email address information is only collected when you communicate with us via email or when you volunteer this information, such as in a purchase, a survey and/or registration on the website. We will NOT share your email information with any other organisations.

We will use your email address for the delivery of insurance policy information, billing information, renewal information and for sending updates about special promotions and other products we sell. If you do not want to receive information about special promotions or other products and services from us via email, please let us know by emailing our office.

Users who provide us with their telephone numbers via the website will only receive telephone contact from us with information regarding orders they have placed online.

Cookies are small files which are stored on your hard drive for the purpose of identifying your computer and your preferences.

We use cookies to obtain general statistical data, to record users' preferences such as which parts of the website they are interested in and their past activity at the website in order to provide better service when those users return to the website.

We do not store any personal information about you in the cookie, or use it for any purposes other than those stated above. Cookies can easily be deleted from your PC should you so wish.

65 Plus Travel Insurance is a trading style of Astrenska Ltd. In the UK Astrenska Ltd operates in accordance with applicable data protection legislation and is registered as a Data User and Computer Bureau: Registration Number Z9326808.

We always use industry standard encryption technologies when transferring and receiving customer data via the website. When we transfer and receive certain types of sensitive information such as financial or health information, we redirect you to a secure server and notify you of this through a pop-up screen on the website. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you on the website. This includes financial information (e.g. credit card account information), unique identifier information (e.g. your customer number or password), transaction information (e.g. dates on which you made purchases, the amounts and types of purchases), communications that you have directed to our site (e.g. emails, inquiries) and your contact information (e.g. name, address, phone number).

Upon request we offer you the ability to have inaccuracies corrected in any of your contact information, financial information, unique identifiers, transaction information, and communications which you have provided to us on the website. You can have this information corrected by writing to us.

From time to time, we may use your information for new, unanticipated uses not previously disclosed in this Privacy Policy statement. If our information usage practices change at some time in the future we will post changes on our Web and provide you with the ability to opt out of these new uses. If you are concerned about how your information is being used, you should check back at the website periodically and visit this page.

By disclosing your personal information to us through the use of this website, you consent to the collection, storage and processing of your personal information as set out in this Privacy Policy statement.

Your Consent By disclosing your personal information to us through the use of this website, you consent to the collection, storage and processing of your personal information as set out in this Privacy Policy statement.

If you feel that this website is not following its stated Privacy Policy, please contact us.

Astrenska Ltd is a member company of the Collinson Group. The personal information you provide will only be used by the Collinson Group to contact you with further information about its products, services, offers and relevant news. By providing us with your contact details you consent to being contacted for these purposes.

Every communication you receive from us will provide you with the option to opt-out of future communications.

We will NEVER share your information with any other organisation for marketing purposes.